Standard Register Expands Client Services Center for Manufacturing Customers

Released on: March 12, 2008, 9:08 am

Press Release Author: Bob Sadowski, APR/Standard Register

Industry: Industrial

Press Release Summary: Dayton-based center adds 10 new employees, positions company
to better deliver customer cost savings and client service

Press Release Body: DAYTON, Ohio (March 12, 2008) - In a move that will provide
manufacturers with an ideal customer service experience, Standard Register (NYSE:SR)
today announced the expansion of its Manufacturing Parts Solutions (MPS) Client
Services center in Dayton, Ohio. Standard Register is a leading provider of document
and print management services.

As part of this expansion, 10 new order specialists have been hired to be the key
points of contact for Standard Register's MPS customers across the country.
Additionally, the center will consolidate service for existing MPS accounts from
various other regions into Dayton, creating a more streamlined customer service
process and providing efficient assistance to customers. In total, the center will
consist of 24 employees, including a coordinator responsible for transactions out of
the company's Monterrey, Mexico facility.

"This is a unique approach to customer service in the manufacturing industry. Where
most printed production parts suppliers rely only on the local sales representative
for support, our model leverages the local expertise of our manufacturing market
specialists with a centralized, industry-focused customer service team," said Brad
Cates, vice president, Sales and Marketing, Standard Register. "The result is a
total offering that squarely addresses our manufacturing customers' business needs
with the highest service levels available in the industry."

By centralizing MPS Client Services under one roof, Standard Register has created a
solid concentration of resources available to every MPS account. From technical
consultants to pricing to its testing laboratories, key capabilities needed to
manage and service an MPS account are in one place. With its exceptional technical
resources located in Dayton, Standard Register has transformed a solid customer
service process into a powerful, consolidated client services center.

According to Mike Gibson, director of business development, Standard Register, "Our
expanded MPS Client Services center enables Standard Register to provide better
solutions to our manufacturing customers while delivering them bottom-line savings
and heightened service levels. Plus, in light of the current extensive growth of our
MPS business, the new center not only accommodates our current business but also
positions the company to successfully handle future growth."

Standard Register is the industry-leading single-source provider of printed
production parts, which include labels, manuals and supplies for manufacturers. The
combination of award-winning products, services and resources are designed to
improve workflow and accuracy while reducing labor, material and inventory costs.
The company's Client Services group complements these products and services by
providing the high-quality, on-going relationship that customers require to meet and
exceed their business needs.

About Standard Register
Standard Register is a premier document services provider, trusted by companies to
manage the critical documents they need to thrive in today's competitive climate.
Employing nearly a century of industry expertise, Lean Six Sigma methodologies and
leading technologies, the company helps organizations increase efficiency, reduce
costs, mitigate risks, grow revenue and meet the challenges of a changing business
landscape. It offers document and label solutions, technology solutions, consulting
and print supply chain services to help clients manage documents across their
enterprises. More information is available at www.standardregister.com.
###

Web Site: http://www.standardregister.com

Contact Details: Bob Sadowski, APR
Standard Register
600 Albany Street
Dayton, OH 45408
937.221.1770
bob.sadowski@standardregister.com

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